Professional Services Consultant at Yomly

• Delivered customer-facing implementations and solution rollouts across multiple client environments.
• Investigated and resolved complex production issues through structured troubleshooting and root-cause analysis.
• Translated business requirements into reliable configurations and process improvements.
• Partnered with Product & Engineering teams to reproduce issues, validate fixes in UAT, and support releases.
• Improved delivery consistency by standardizing repeatable setups and documenting best practices.
• Specialized in the Leave module: workflow/approval configurations, complex case investigations, and production troubleshooting.

Full-Stack Web Developer at FoodVibes

• Built and maintained an admin panel to manage all platform content.
• Developed APIs for Customer, Driver, Chef, and Restaurant Dashboard apps.
• Designed, analysed, and continuously improved the database architecture.
• Collaborated across departments to provide continuous support and ship new features.

Freelance Web Developer

• Building full-stack web applications for various clients.
• Communicating requirements, providing estimates, and ongoing support.
• Project planning, analysis, and delivery management.

Multiple Roles at CodersDC

• Backend Developer Support — Nov 2021 – Mar 2022
• Web Application Supervisor — May 2020 – Oct 2021
• Backend Team Leader — Dec 2019 – Apr 2020
• Back-End Developer — Dec 2018 – Dec 2019

• Managed and mentored the web applications team across frontend and backend.
• Designed and built CMS architecture and RESTful APIs.
• Developed and maintained databases, servers, and application back-ends.

Web Developer at Pioneers Network

• Collaborated with the backend team to build web applications.
• Worked with front-end developers to design cohesive, user-friendly interfaces.

Technical Support at Al-Houri Company

• Laptop and device maintenance and repair.
• Selling laptops and mobile phones.
• Graphic design work using Photoshop and publishing tools.